8 Tips for Communicating with a Patient Who Has a Disability
Our favorite communication tips for health care providers to use when assisting patients who have disabilities
The ADA and Health Care Providers
This article introduces basic Americans with Disabilities Act (ADA) requirements for health care providers.
About the 2010 ADA Standards for Accessible Design
What's in the 2010 ADA Standards for Accessible Design? How do these standards relate to the Americans with Disabilities Act (ADA)? This article answers these questions and more.
The ADA and Service Animal Handlers
What should a service animal handler know about rights and responsibilities when they go into the community with the animal?
The ADA and Title II Public Entities
The ADA ensures access by people with disabilities to buildings, facilities, programs, services, and activities offered by state and local governments.
- Coronavirus Resource Guide
Here are important novel coronavirus (COVID-19) resources for people living in our region. You can also view these resources in Spanish. You’ll find up-to-date information from the Centers...
- Free Webinar-ADA National Network Learning Session: Who Let the Dogs (and Miniature Horses) In? Service Animals in Health Care Facilities
05/20/2020- Thursday, May 28th, 202011:30 AM PDT - 1:00 PM PDT According to the Bureau of Global Public Affairs within the U.S. Department of State, approximately 500,000 service dogs assist people with disabili...
- Justice Department Settles with Child Care Providers to Protect the Rights of Children with Diabetes
02/19/2020- The Justice Department entered into two settlement agreements today to resolve allegations that two childcare providers violated the Americans with Disabilities Act (ADA) by failing to reasonably modi...
- Free Webinar-ADA National Network Learning Session: COVID-19, Health Care, and the ADA
04/15/2020- Thursday, April 23rd, 202011:30 AM PDT - 1:00 PM PDT Given the unprecedented demands posed by the COVID-19 pandemic for the provision of health care, it is critical for health care providers to under...
- Free Webinar-Accommodations for Health Care Workers
09/19/2018- Wednesday, September 26, 2018 1pm-2pmWhen people think of accommodations in a health care environment, they often think of patients and visitors. However, healthcare professionals also have disabiliti...
- Free Webinar-Accommodations for Health Care Workers
08/15/2018- Wednesday, September 26, 2018 1pm-2pmWhen people think of accommodations in a health care environment, they often think of patients and visitors. However, healthcare professionals also have disabiliti...
- Overview of the Proposed Standards for Accessible Medical Diagnostic Equipment
12/09/2015- This webinar will review the proposed accessibility standards developed by the U.S. Access Board for equipment used in medical settings by health care providers for diagnostic purposes, including: exa...
- The expanding disability market: Scenario Clinic
09/30/2015- During this webinar, we will explore and discuss scenarios related to serving people with disabilities in a variety of sectors and businesses. Building upon the September 9 webinar, we will pose...
- Twenty-four years of the ADA: Progress, Pitfalls and Possibilities
07/09/2014- The ADA was passed 24 years ago amidst a great hope that this bold new legislation would remove barriers to equal opportunity and access for people with disabilities across several life spheres....
- Accessible Healthcare: Legal, Human, and Practical
04/09/2014- People with disabilities have the same healthcare needs as everyone else, yet access to community health resources can be challenging at best. This can result in substandard care and lack...
Downloadables (Fact Sheets, etc)
Ask About The ADA
- How has the US Department of Justice helped to ensure equal and effective access for people with disabilities to health care?
Q: How has the US Department of Justice helped to ensure equal and effective access for people with disabilities to health care? A: The US Department of Justice’s Civil Rights Division, in coll...
- If a patient who is a wheelchair user comes into my healthcare practice and cannot perform a transfer without assistance, do we have to help them?
Yes. The best way to help patients transfer by themselves would be to provide an adjustable-height table. In a cases where having an adjustable-height table is not readily achievable, a health care fa...
- Are service animals permitted in disaster shelters?
Yes. Permitting a service animal can be a form of reasonable modification of a policy. Typically, a service animal should be permitted to go where the public is allowed to go. The handler must be a pe...
- I own a dental practice. A patient asked if my staff could fill out their paperwork for them because they have a cognitive disability. Our policy is that they complete this on their own. Do we have to assist them?
Yes. Healthcare providers are required to make reasonable modifications to policies, practices, and procedures to provide equal access to facilities and services for people with disabilities. The term...
- Does my employer have to provide a facemask that meets my disability needs if they require face coverings on the job?
As of September 18, 2020, in response to the COVID-19 outbreak, the Equal Employment and Opportunity Commission (EEOC) and Occupational Safety and Health Administration (OSHA) have offered guidance on...