Reasonable modifications

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A public entity shall make reasonable modifications in policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability, unless the public entity can demonstrate that making the modifications would fundamentally alter the nature of the service, program, or activity. For example, a person with an intellectual disability may need assistance completing an application for county emergency housing services. It would be a reasonable modification for the county to offer assistance in filling out the paperwork.vi

vi28 CFR § 35.130

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State and Local Government
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